If your employer or health plan offers Maven as a fully sponsored benefit, you’ll need to enroll in a Maven sponsored program to access your benefits. Here’s how:
-
Create a Maven account
- If you don’t already have one, you can create a Maven account by downloading the Maven Clinic app or visiting mavenclinic.com/register.
- Also, we recommend checking out our “How do I set up my Maven Account” article.
- Check your enrollment status
- Go to the "Me" tab (on mobile) or your initials (on the web).
- If you see a "Program" tab with your program name listed, you're enrolled!
-
Enroll in your sponsored program
- If you’re not currently enrolled, click “Sign me up” on your dashboard and follow the instructions to verify your eligibility.
4. If you’re eligible for a sponsored program, we’ll confirm which organization sponsors it.
5. If you enter your employer’s organization, you will be asked to verify the following information:
- DOB
- Work email
6. If you enter your health plan’s organization, you will be asked to verify the following information:
- DOB
- Work Email
- Subscriber ID
- You can find this on your health insurance card (it may be called “Member ID” or “ID)
7. Once we’ve verified your information, we’ll ask you to select the Maven program that best fits your needs right now (you can always change this later).
8. After selecting your program, we’ll ask you a few health questions to create a Maven Care Team and journey that’s personalized to you.
Enrollment troubleshooting
If you’re having trouble enrolling in your Maven benefits, try these tips:
- Date of birth: Enter your date of birth using the format MM/DD/YYYY (e.g. January 15, 1980 becomes 01/15/1980)
- Name: Enter your name exactly as it appears in your employer's or health plan's records. If you’re unsure, verify with your employer how they have your name listed on their eligibility file.
- New hires: It may take a few weeks for you to appear on your employer’s eligibility file.
- Health plan requirement: If your employer requires you to be enrolled in a company sponsored health plan to access Maven, your name might not appear on their eligibility file until your health plan coverage starts.