At Maven, we're committed to providing you with coordinated and personalized healthcare. For our members located in the United States, we may offer a health data integration feature that allows your Maven providers to securely exchange relevant health information with your other healthcare providers, both on and off the Maven platform. This helps ensure everyone on your care team has a more complete view of your health, with the goal of providing better guidance and treatment for you.
Why This Matters for Your Care
When your healthcare providers have a more comprehensive understanding of your health, it leads to:
- More Informed Support: Your providers can make better recommendations with a fuller picture of your health history and treatments.
- Seamless Care: Your health information stays current, connecting insights from both your virtual Maven visits and your in-person care.
- A Team-Based Approach: We can better coordinate care with your other healthcare providers, leading to a smoother healthcare journey.
How It Works
Maven partners with Zus Health, a secure health information exchange network, to make this possible.
- Connecting Your Care Team: Zus Health helps us securely connect with other health information exchanges that your other providers might use. This allows for the secure flow of relevant health data, such as diagnoses, medications, or lab results, between your designated providers.
- Your Consent for Data Exchange: Your participation in this health data exchange is always voluntary and is never a condition to receiving treatment from Maven. For users in certain states, we will ask for your explicit consent before Maven requests or shares your health information through Zus Health in compliance with legal requirements.
Your Privacy and Control Over Your Information
Keeping your information secure and protected is very important to us.
- Secure Data Handling: We and our partner, Zus Health, are committed to securely managing and protecting your health information . You can learn more about Zus Health's practices by reviewing the Zus Patient Notice.
- You May Opt-Out at Any Time: If you don’t wish to participate, you may opt out of the Zus Health exchange at any time. To do so, you can complete the Zus Request to Opt Out Form or contact us directly at privacy@mavenclinic.com.
This health data integration is designed to empower your providers with more comprehensive information, ultimately leading to better care for you.
If you have any questions about this health data integration or how your information is managed, please don’t hesitate to reach out. For more details on our overall privacy practices, please see our Privacy Policy: https://www.mavenclinic.com/privacy-policy