We know your child’s health and wellbeing are your top priorities. If you’re wondering whether your child can use Maven, here’s what you need to know.
Children ages 13–17
Children ages 13 through 17 can use Maven with consent from a parent or legal guardian. These requirements apply until your child turns 18. Once they turn 18, they can use Maven as an adult and no longer need a parent or legal guardian’s consent or presence.
For a child ages 13–17 to receive care on Maven:
- A parent or legal guardian must agree to Maven’s Terms of Use on the child’s behalf.
- A parent or legal guardian must be present for the entire duration of any services received from a Maven provider.
While a parent or legal guardian must be present for all virtual appointments, we recommend that your child create their own Maven account for their visits. This helps keep their appointments, messages, and resources organized in one place.
Under 13 years old
Children under the age of 13 cannot create their own Maven account or receive Maven services directly.
However, Maven can still support you as a parent. Our providers are available to:
- Offer guidance and education
- Answer questions about your child’s health and development
- Share medically-reviewed resources to help you make informed decisions
You can book a virtual appointment to discuss your concerns and get expert-backed support tailored to your family’s needs.
If you need additional support, message Assistant anytime. It's available 24/7 to answer your questions, help you explore your options, and find the support that's right for you.