Note: This information only applies to Maven Gold members. Not sure if you’re Green or Gold? Check out this article: Understanding Your Maven Wallet: Green and Gold Explained
If your employer is moving your fertility or family-building benefits to Maven, we’re excited to help you continue your care with confidence. As you get started, it’s important to check your benefit balance once your Maven Wallet is active.
Why checking your balance matters
Many employers offer a lifetime maximum benefit for fertility and family-building support. This total amount does not always reset when transitioning to a new benefit provider. That means even though your benefits are now managed through Maven, your remaining balance may reflect the total amount you’ve already used with your previous benefits vendor or health insurance coverage.
The rules around benefit amounts—such as whether they’re lifetime or annual, and whether they reset or carry over—can vary by employer. That’s why it’s important to review your Maven Wallet Program Overview to understand what applies to you.
How to view your current balance
Once your Maven benefits have officially launched and your Maven account is active:
- Open the Maven app or log in on the web.
- Tap the Me tab (or your initial icon).
- Select My Maven Wallet.
- Your remaining benefit balance will be listed on this page.
This shows how much of your total fertility or family-building benefit you have left to use through Maven.
Want to know more about your specific benefits?
You can review the details of your coverage directly in your Maven Wallet Program Overview:
- Go to your Maven Wallet homepage.
- Tap the gear icon in the top-right corner.
- Scroll to Learn More.
- Select Maven Wallet Program Overview.
Need support?
Your Maven Care Team is here to make this transition as easy as possible and can explain your new benefits in detail. You can:
- Message your Care Team anytime through the Maven app (available 24/7), or
- Email us at support@mavenclinic.com for help with your benefits or coverage questions.
We’re always here to support you—day or night.